Buy early, buy cheap
smickets become more expensive the closer we are to the party.
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At the entrance
You can show your entry key from the my tickets page, your confirmation mail or your sms.
You can come in at separate times with the Entry key provided. Eg if you bought two tickets and you come first and your friend later, that is perfectly possible.
Most likely our mail ended up in your spam folder. But even if you can't find it there, no worries, you can also show your my tickets page (after logging in) or the sms you received.
Most likely we don't have the correct phone number. Often it's a matter of format eg +3232475111222 we see a lot. Go to the my profile page and correct it.
Buying tickets from others
You can best check the comments on our Facebook event for people selling tickets.
There is quite some people trying to sell fake tickets so we advice you request the seller to sell their tickets through smickets. This is a free service, we only add the card costs that we are charged. You get an email from smickets with instructions after the seller has submitted your email address. Only in this way:
- you are sure that person has legitimate tickets
- they only sell them one time
- they do not sell them at a higher price than they bought them
- we can give you support
It happens that the seller bought the tickets too long ago and we would no longer able to refund the tickets to the seller. The seller will be requested to fill in a form online. We can deal with it manually yet be aware that this process can take up to 2 days so this should not be done last minute as we don't have a 24/7 service. The seller could send you their Entry key yet you do not know if they sold it more than once.
Selling your ticket(s)
The safest way to sell your tickets and you are able to split up an order and eg sell 1 ticket of the 3 you bought and keep your Entry Key secret. On the my tickets page you see a link "Sell My Tickets".
We do not allow selling tickets at a higher price as you bought them.
It happens that you bought the tickets too long ago and we would no longer able to send your money back. Fill in the form that is shown. Be aware that this process can take up to 2 days so this should not be done last minute as we don't have a 24/7 service.
Cards and so
smickets can be paid with Bancontact, Visa, Mastercard, Amex and PayPal. When selling a ticket it can only be paid with credit cards or Bancontact, for now we don't accept PayPal payments there.
As this is our own platform we keep costs to only what card companies charge us. No extra service fees blablabla.
We do not refund (unless we cancel the party) yet you can promote your ticket sale on our Facebook event. Make sure you sell your tickets through smickets.
You can upload your Covid info on the my tickets page to show at the entrance or you can show your printed QR code or Covid Safe app together with your ID card or passport.
We would love to open up smickets for other parties than our own but just don't find the time to adapt the site as currently it's not really built to do that.